Privacy Policy
At BuzCall, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI answering service.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the website or service includes:
Personal Data
Personally identifiable information, such as your name, email address, telephone number, and company information that you voluntarily give to us when you register with us or when you choose to participate in various activities related to our service. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of our service.
Call Data
When using our AI answering service, we collect and process call data, including call recordings, transcripts, and metadata such as call duration, time, and caller information. This information is necessary to provide our service and may be used for training our AI systems to improve service quality.
Derivative Data
Information our servers automatically collect when you access our website or service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or service to:
- Create and manage your account.
- Process transactions and send you related information.
- Provide and deliver the services you request.
- Respond to your comments, questions, and requests.
- Send you technical notices, updates, security alerts, and support messages.
- Improve our website and service offerings.
- Develop and improve our AI technology and algorithms.
- Monitor and analyze usage and trends to improve your experience.
- Notify you of updates to our website and services.
- Resolve disputes and troubleshoot problems.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Rights Regarding Your Information
You have certain rights regarding the personal information we collect about you:
- Right to access and receive a copy of your personal data.
- Right to rectify or update your personal data.
- Right to erase your personal data.
- Right to restrict the processing of your personal data.
- Right to object to the processing of your personal data.
- Right to data portability.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: privacy@buzlin.ca
Address: Manila, Metro Manila, Philippines
Phone: +1 825 888 1604
Last updated: March 27, 2025